Terms of Service

Rules and Regulations

  • * We do not accept faxed applications, however we do accept online scanned copies.
  • Students withdrawing from any group programmes before the term commences will be charged 50% of the term fee. Students withdrawing from any group program after the term commences will forfeit 100% of the term fee. Only when an OTR Elite Coach finds a student inappropriately placed in an enrolled class, with no other appropriate class to offer, will the fee be refunded. The refund will be prorated based on unused classes. No credit letter or make up lesson will be provided.
  • Classes will be cancelled at the discretion of OTR Elite Ltd, if conditions are dangerous and not safe for students. This may include rain, high winds, impending storm warnings, or damage to the venue. In the event of school closure due to SARS, H1N1 Swine Flu or any other unforeseen event, no refund or credit will be provided.
  • Make-up lessons may be made available at the sole discretion of OTR Elite if sufficient students are available for a make-up class (times and dates of make-ups will be determined by OTR Elite Ltd. and will usually fall on public holidays)
  • OTR Elite Ltd. cannot be held responsible for any injury to participants, or damages or loss to any property as a result of participation in any OTR Elite programs or events or private lessons.
  • To ensure quality coaching, spaces are strictly limited for all classes. Please apply early to avoid disappointment. Please assume your application is successful if you do not receive an acknowledgement letter and do not hear from the office. + OTR Elite Ltd. reserves the right to change class venue, time and date. Parents will be notified of any changes beforehand whenever possible.
  • * Students missing a lesson for any reason should inform the office 48 hours in advance via email at info@otrelite.com. Any notification made less than 48 hours, students will not be allowed a rescheduled class. NO REFUND will be provided. * All normal or make-up classes must be completed within the enrolled term. 
  • Coaches have the right to ask any person to leave the premises. Lessons will finish on time. Please ensure that you pick up your child promptly after the completion of the lesson.
  • In case of a medical emergency, your child will be transferred to the nearest government hospital using the Hong Kong Government Emergency Medical Unit. The information provided on the application form will be used for the purposes of a) processing your application for admission; and b) administration after admission.
  • OTR Elite Ltd. may reproduce photographs of students in its publications, marketing material and on its web site for promotional purposes, which may include the name and other information of the student. Please advise us in writing if you do not agree to your child’s photographs and information being used for this purpose. These photos will not be passed onto third parties. The data held by us will be kept confidential.
  • Students (and parents of students under the age of 18) acknowledge and agree that students should obey all reasonable directions of OTR Elite coaches for their safety and accept all inherent risk of accidents that can occur in sports participation of this kind without liability on the part of OTR Elite Ltd.
  • You have the right to obtain access to and to request correction to any personal information concerning you and your child held by OTR Elite Ltd. Requests for such access should be made via email to: info@otrelite.com.

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