Privacy & Legal

General

This Website otrelite.com is owned and operated by OTR Elite Limited. By using this Website, you agree to be bound by these Terms and our Privacy Policy.

OTR Elite focuses on tennis lessons, matchplays, tournaments and continuous learning for the tennis community whether a player, parent or coach.

Privacy Policy

We are committed to protecting your privacy, and securing the personal data that you provide. Please read this policy carefully and contact us if you have any questions.

This privacy policy covers your use of this Website, as well as our interactions with you online or by phone, and when you visit our venues.

OTR Elite and you agree to comply with all data protection laws connected to this agreement.

We may update our Privacy Policy from time to time when necessary, by changing this policy on this Website. These changes take effect as soon as the change is made on this page without prior notice.

Your Data

Your data belongs to you. We require your data to ensure we can deliver our products and services in that way you want to do so. You have the right to obtain access to and to request correction to any personal information concerning you and your child held by OTR Elite Ltd. Requests for such access should be made via email to: [email protected]

OTR Elite Ltd. may reproduce photographs of students in its publications, marketing material and on its web site for promotional purposes, which may include the name and other information of the student. Please advise us in writing if you do not agree to your child’s photographs and information being used for this purpose. These photos will not be passed onto third parties. The data held by us will be kept confidential.

Information we collect

We collect information:

  • that you provide to us, either in person or online via our registration system (Go Timmy)
  • for payment, you can save your credit-card details that allow us to charge on your behalf for our services upon your approval. If you may choose not to save your credit card details, please do not save your credit cards in our registration system (Go Timmy)
  • Technical information generated by your visit to this website such as IP address, browser type.

What to do with the information:

  • We use the information to track your use of our services. We need this information in order to contact you, and to keep track of any services that you want to use.
  • We use your financial information only to bill you and charge for the events or services that you have purchased.
  • We also may contact you about special offers, special events, or opportunities with our tennis partners.
  • If you do not want to receive further electronic communications from us, you can also “Unsubscribe” of “opt out” from this form of contact.

Cookies

OTR Elite Portal automatically gathers information through the use of cookies.

Cookies are files with small amounts of data that are stored on your computer’s hard drive or embedded in our Website, that allow us to identify you and track your use of the Website.

Our website uses these “cookies” to collect information and to improve our Service. You can disable cookies on your computer by changing the settings in the preference or options menu in your browser. If you choose to disable our cookies, you may not be able to access certain parts of this Website.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and bear the responsibility for the safety of the relevant links, content, privacy policies, or practices of any third-party sites or services.

Disclaimer

By accessing this Website at otrelite.com, you are agreeing to be bound by these terms of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. 

The materials contained in this website are protected by applicable copyright and trademark law.

In order to preserve quality of information presented in our website, OTR Elite has gathered information from various sources including the ITF, The Canadian Tennis Association as well as numerous leaders in the world of tennis, fitness and psychology.

Accuracy of materials

The materials appearing on OTR Elite’s website could include technical, typographical, or photographic errors. OTR Elite does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Embedded links and content from other websites

Content on this Website may include embedded content (e.g. videos, images, articles etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

OTR Elite has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OTR Elite of the site. Use of any such linked website is at the user’s own risk.

Modifications

OTR Elite may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of use.

Governing Law

This Website operates under the laws of the Hong Kong Special Administrative Region.

Contact and feedback

If you have questions with respect to our use of this Website, please contact OTR Elite at: [email protected]

Last updated: 22 Aug 2020